Our Model

The way we operate has been designed and refined over our years of operations to make things as easy as possible for you.

We can operate as a fully outsourced ops team, or slot seamlessly into your existing team.

• No unnecessarily complicated forms to fill out. You send us your assets, orders or query and we take care of the rest.

• Always happy to jump on a call to talk through any tricky task or query.  

• You always know who you’re dealing with, and we back each other up so that if your primary HT contact is away for any reason, someone else in the team is there to look after you.

• We’ve built proprietary internal tools to manage our client inboxes and ensure that nothing is missed.

• We operate under a clear and transparent “time and materials” model. No minimum time blocks, no fixed retainers, no cumbersome ticketing systems, no extensive response times.

• We agree on SLAs and record minutes spent on your requests.

For more information regarding our Ad Operations services please see here.

Projects

Need an adserver integration or wanting to change ad to a different ad tech solution? We have successfully delivered hundreds of adserver and associated ad tech implementation and migration projects. Our project management expertise and collaborative approach will guarantee we deliver the setup you need.

For more information regarding our Ad Tech services please see here.

Consulting

Our experience in the digital market means we have knowledge to share and wisdom to impart. Ask us anything! We regularly consult on:

• Workflow and operational optimisation

• Revenue and yield reporting

• Revenue and supply modelling and forecasting

• Vendor selection, KPI setting and performance monitoring

For more information regarding our Consulting services please see here.